
Why Coaching Feels Intangible—And How to Make It Concrete
How to Clearly Communicate the Value of Coaching and Close More Clients
If someone tells you,
“I don’t really get what coaching does…”
—don’t shrug it off.
That’s not just a harmless comment. It’s a warning sign.
It means your offer isn’t connecting.
It means your value isn’t being communicated clearly.
And if your prospects don’t get it, they’re not going to buy it.
Let’s fix that.
Why Coaching Is Hard to Explain (And What to Do About It)
If you sell a lawn mower, people know what they’re buying.
But coaching? That’s a bit harder to define.
You’re not delivering a physical product. You’re delivering things like:
Transformation
Strategy
Accountability
Clarity
Momentum
All powerful outcomes—but also intangible. And because of that, many coaches rely on vague statements like:
“I’ll help you grow your business.”
“We’ll unlock your potential.”
“You’ll gain confidence and clarity.”
Nice ideas, but not convincing.
Prospects want to buy a solution—but only when they understand what that solution looks like in their world.
Emotion First, Logic Second: The Psychology Behind Buying Decisions
Most coaches make a critical mistake: they try to sell using logic first.
They present charts, metrics, and ROI calculations.
But here’s what most overlook:
People make decisions emotionally, and then justify them with logic.
Your coaching offer must do two things:
Hit an emotional chord – What are they struggling with? What do they want to fix?
Justify the investment logically – What results will they get? Is it worth the price?
Miss either one, and your offer falls flat.
How to Make the Value of Coaching Feel Real
To bridge the gap between what you do and what your clients understand, you need to make coaching tangible.
Here are three ways to do that:
1. Share Before-and-After Client Stories
Show transformation in action. Use real client examples (anonymously if needed) to illustrate specific wins.
Example:
“Sarah was stuck at $8K/month and thought she had a lead-gen problem. Turns out her follow-up process was broken. After one tweak, she recovered $12K in sales she’d written off.”
These stories do more than inform—they connect emotionally and show clear outcomes.
2. Use Simple, Relatable Analogies
If your prospect doesn’t understand coaching, compare it to something they do understand.
Example:
“Hiring a coach is like using GPS. Sure, you could figure it out on your own—but you’ll take longer, hit more dead ends, and possibly never get where you want to go. A coach gives you the most direct route.”
Analogies help prospects “get it” fast—and feel more confident taking the next step.
3. Visualize the Transformation
Create contrast between where your client is now and where they want to be.
Even a simple two-column framework helps:
Where You Are Now: Inconsistent leads, no clear growth plan
Where You Want to Be: Predictable leads, a 12-month growth strategy
The clearer the path, the easier it is to say yes.
Avoid the Vague—Lean Into the Specific
Vague marketing kills conversions. Clarity builds trust.
Here’s how to sharpen your message:
Instead of:
“I help businesses grow.”
Say:
“I help service-based business owners find hidden profits without spending more on ads.”
Instead of:
“You’ll gain clarity.”
Say:
“You’ll leave with a custom 12-month growth roadmap tied to specific revenue goals.”
The more specific you are, the more believable—and valuable—your coaching becomes.
Your Action Plan: Make Your Coaching Offer Impossible to Ignore
Take a quick audit of your marketing:
Is your value clearly explained on your website?
Does your consultation script highlight real-world outcomes?
Does your social media bio say what you actually do—in client terms?
If not, here’s your next move:
Swap generic promises for specific results
Use real client examples to build trust
Translate your offer into something they can visualize
Balance emotional connection with logical proof
That’s how you go from “I don’t get it” to “When can we start?”
Ready to Make Your Coaching Offer Crystal Clear?
If you’re tired of hearing “I’ll think about it” or losing prospects who don’t understand your value, it’s time to shift your messaging.
Book a free strategy call, and I’ll walk you through how the most successful coaches are making their value undeniable—using a proven framework and the right tools.
Let’s help your next client say “yes” before you even ask.