Impact
Refers to the effect that a particular action or decision has on an organization, its stakeholders, and the broader community. The impact can be positive or negative, depending on the nature of the action or decision and its consequences. Businesses may measure impact in various ways, such as through financial performance, customer satisfaction, social and environmental responsibility, or other key performance indicators. Understanding and managing the impact of business activities is important for sustainability, reputation, and long-term success.
An example of “impact” in business coaching could be when a coach measures impact by tracking increases in revenue, improvements in team productivity, or enhanced leadership skills in the client. By focusing on the impact of coaching, the coach can demonstrate the value of their services and help the client achieve tangible, measurable results that benefit their business.