Cross-functional
Refers to the collaboration and coordination between different departments or teams within a company, with the goal of achieving a common objective. In a cross-functional team, members come from different areas of the organization and bring diverse perspectives, skills, and expertise to the project. This approach helps to break down silos and increase innovation, efficiency, and communication across the organization. Cross-functional teams are often used in complex projects, such as product development or process improvement, where a range of skills and perspectives are needed to achieve success.
In a business coaching context, cross-functional collaboration can be demonstrated in a project team composed of individuals from different departments such as marketing, operations, and finance working together to achieve a common goal. For instance, a team of cross-functional members may be tasked with improving customer satisfaction by streamlining the order fulfillment process. Each team member brings their expertise and perspective to the table to develop a solution that considers various aspects of the business. The success of the project relies on the team’s ability to collaborate effectively across functions and deliver results.