Swimlane
Refers to a visual representation of a workflow or process that shows the different steps or activities involved, as well as the people, departments, or systems responsible for each step. Swimlanes are typically organized into horizontal or vertical lanes, with each lane representing a different actor or functional unit. By using swimlanes, businesses can gain a better understanding of how a process works, identify potential bottlenecks or inefficiencies, and improve coordination and communication among different stakeholders. Swimlanes are often used in process mapping, project management, and quality assurance.
A Swimlane diagram can be used in business coaching to visually represent the different roles and responsibilities of team members within a process. For example, a Swimlane diagram could be created to map out the steps involved in a sales process, with each swimlane representing a different team member, such as marketing, sales, and customer service. This allows the coach and team to identify bottlenecks, clarify responsibilities, and improve communication and collaboration between team members.